FAQ

To determine if you are eligible for CVWMA’s curbside recycling program, enter your address in our customer self-service tool. If it shows in our database, you are eligible for service. If you can’t find your address and your home is new construction, contact CVWMA at 804-340-0900 to see if you can be added to the program.

CVWMA drop-off recycling sites provide convenient recycling opportunities to homes not included in the curbside collection program.  The same material is collected in this program as in the curbside program. For more information about the drop-off recycling program, click here.

To see if you are eligible for curbside recycling, enter your address in our customer self-service tool. If it shows in our database, you are eligible for service. If you can’t find your address and your home is new construction, contact CVWMA at 804-340-0900 to see if you can be added to the program. If you are moving from a home that has curbside recycling collection, please leave your CVWMA cart at your old house.  The cart belongs to the home, not to you.

Eligible homes are provided one 95-gallon recycling cart on wheels. To order a second cart, use the CVWMA self-service tool or call 804-340-0900.

Call CVWMA Customer Service at 804-340-0900 to request a container.

Yes. Empty and rinse to recycle. This prevents your recyclables from smelling or attracting rodents and insects.  Rinsing also maintains the value of the recyclable material.

Report your broken or damaged cart through our self-service tool or call CVWMA at 804-340-0900 for assistance.

Residential (Curbside) recycling collection through the CVWMA program is only available to residences at this time. To coordinate recycling service to your school/university or business, you will need to contact a private company. Types of materials accepted vary by company. You may wish to contact several companies to determine the best service for your needs.

CVWMA accepts the following items: aluminum and steel cans, food and beverage cartons (empty, rinse and replace cap), glass bottles and jars (no metal lids or caps, no plastic caps attached to glass jars), office paper, mixed paper, newspaper, magazines, flattened cardboard, and kitchen, laundry, and bath plastics bottles, jugs and tubs (empty, rinse, and replace plastic cap to recycle).

No. CVWMA does not accept shredded paper. The paper shreds clog the machinery at the recycling facility, contaminates the glass processing and ends up as litter. Animal shelters can sometimes use shredded paper. Regular office paper is also compostable.

We do not  accept plastic bags, Styrofoam carryout packaging or packing materials, or food contaminated  items. Plastic bags can be recycled at local grocery and retail stores.

For more information about recycling or reusing items not accepted in the residential (curbside) or drop-off programs, please visit our online Recycling Wizard.

Look up your collection day by entering your address in our self-service tool. 

On certain holidays observed by local, state, and federal offices, the CVWMA curbside recycling and trash collection programs may be delayed one day for the remainder of the week. See the holiday collection calendar.

Look up your address in our self-service tool, then click “Request/Remove Email Notification.”

Collection takes place between 7 a.m. and 7 p.m. If yours hasn’t been collected on your day by 7 p.m., leave your container at the curb. Report the missed collection within two business days through our self-service tool, or by calling 804-340-0900 between 7:30 a.m. and 5 p.m. on business days.