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Strategic Plan: Mission and Vision

CVWMA’s Board of Directors approved its strategic plan on June 17, 2016. Staff will provide quarterly reports to the board on goals and initiatives.

Download Mission and Vision document here.

spoverviewcover

Customer Service Survey Summary Results and Responses

Goal 2: Customer Service Survey Executive Summary 2018

Press Release- Pending

Customer Service Survey Final Results, January 19,2018

Goal 2: Customer Service Survey

CVWMA Customer Service Survey Final Results

Year 2, 2nd Quarterly Report, January 19,2018

Goals 1,2,3 and 4 (Focus: Customer Service Survey)

 

Customer Service Survey Snapshot, December 15,2017

Goal 2: Customer Focus- Customer Service Survey

CVWMA Customer Service Survey Preliminary Results

Year 2, 1st Quarterly Report, October 20,2017

Goals 1,2,3 and 4

Quarterly Report, June 16, 2017

 

Quarterly Report, January 20, 2017

Goals 1,2,3 and 4

Quarterly Report, October 21,2016

Dashboard- Goals and Initiatives

Goal 1 : Protection of Environmental Resources

Goal 2: Customer Focus

Goal 3: Educational Resources

Goal 4: Financial Stewardship though a well run organization