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No CVWMA residential recycling or trash collections on Mon, May 29 in observance of the Memorial Day holiday. All collections will slide one day the week of May 29-June 2.

FAQ

Frequently Asked Questions

Getting Started

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Residential recycling collection is determined by many factors, including the population of an area and cost to provide service to those residents.  Eligibility requirements apply.  To determine if your single family address is included in the program, please try our address search feature, or contact CVWMA at 804-340-0900

I live in an apartment/townhouse complex- how can I recycle?

CVWMA drop-off recycling sites provide convenient recycling opportunities to homes not included in the residential (curbside) collection program.  The same material is collected in this program as in the residential (curbside) program.  For more information about the drop-off recycling program, click here.

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Residential recycling collection through the CVWMA program is only available to single family residences at this time in 9 localities. Please try our address search feature or contact CVWMA at 804-340-0900 to see if your new address has residential (curbside) recycling service. If you are moving from a home that has residential (curbside) recycling collection, remember to leave your CVWMA bin/cart at your old house.  The bin/cart belongs to the house, not to you!  If your new address is eligible for residential (curbside) recycling collection and you don’t have a container there, we will be glad to help you with different container options.

How to Recycle

What containers can I use to recycle?

Please click here for the recycling container options where you live. Some of our residential (curbside) recycling local governments let you use personal containers such as paper grocery bags, sturdy plastic totes, small trash cans- anything that’s convenient for you to use. We ask that  containers LARGER THAN 40 gallons have a steel bar for easy tipping. They don’t even have to be green!  Request stickers to identify your personal container as recycling.

My house doesn't have a recycling container- how do I get one?

Call CVWMA at at 804-340-0900 or click here for recycling container options where you live. Deliveries can take up to 3 weeks after the request is made.

Do I have to rinse out my food and beverage containers?

Please do!  This prevents your recyclables from smelling or attracting rodents and insects.  Rinsing also maintains the value of the recyclable material.

Can I have another bin? What do I do with the recycables that won't fit inside my bin?

Curbside recyclers living in Henrico County can call CVWMA at 804-340-0900 or complete online request for an additional bin. Chesterfield curbside program participants must purchase either CVWMA containers online or their own personal containers at local retail store.  All pre-approved Goochland and Hanover curbside program participants must purchase either CVWMA containers online or their own personal containers at local retail store.

My bin is broken/damaged- can I have another one?

If your CVWMA green bin is damaged please contact us at 804-340-0900 to see if the local government where you live will provide you with a replacement.

I seem to be the only one on my street that recycles. How can I encourage my neighbors to recycle?

All homes eligible for residential (curbside) recycling service receive our annual mailing of the Curbside Recycling Collection Schedule in January.  This generally prompts many non-recyclers who want to begin recycling to call us.

If your community publishes a newsletter or holds community meetings, contact CVWMA Public Information staff to inquire how we may be of assistance.  We can supply an article for your newsletter or give a presentation on the benefits of recycling.

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Residential (Curbside) recycling collection through the CVWMA program is only available to residences at this time. To coordinate recycling service to your school/university or business, you will need to contact a private company. Types of materials accepted varies by company. You may wish to contact several companies to determine the best service for your needs.

Why can't apartments or townhouses receive recycling collection service?

Residential (Curbside) service is generally provided to single family homes, duplexes, triplexes, and quadraplexes. Townhome complexes are considered private property, so permission must be granted by the association before our Recycling Contractors can authorize their drivers enter parking lots. The size and layout of the parking lots can also make collection difficult for the drivers and acess by recycling trucks. Parked cars in front of homes decreases ability of the drivers to see containers for collection.

What to Recycle

What items can I recycle?

CVWMA accepts the following items at this time in its residential (aka curbside) recycling program. Accepted items include aluminum and steel cans, food and beverage cartons (empty, rinse and replace cap), glass bottles and jars (no metal lids or caps), office paper, mixed paper, newspaper, magazines, flattened cardboard, and kitchen, laundry, and bath plastics bottles and containers #1-#7 (empty, rinse, and replace cap). 

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While shredded paper is recyclable, it poses certain problems in CVWMA’s recycling system.  Shredded paper can become wrapped or entangled around the equipment that processes recyclable materials in Chester, causing equipment to break or need to be serviced more frequently. Please consider donating shredded paper to your local animal shelter or composting it.

As a final resort, if you shred, place shredded paper in a paper grocery bag to recycle it in CVWMA’s curbside or drop-off recycling programs.  DO NOT USE plastic grocery bags as these are just as harmful to the equipment as the shredded paper. Truckloads are not accepted.

Can I recycle plastic bags, Styrofoam carryout packaging or food contaminated items?

We do not  accept plastic bags, Styrofoam carryout packaging or packing materials, or food contaminated  items such as greasy pizza boxes. Plastic bags can be recycled at local retail stores.

Where/How can I properly dispose of or recycle things not accepted in the CVWMA residential (curbside) recycling program?

For more information about recycling or reusing items not accepted in the residential (curbside) or drop-off programs, please visit our online Recycling Wizard.

When to Recycle

How do I know what day is my collection day?

To find out the collection day at your home, check the back of the collection schedule that was mailed to you by CVWMA (click here to find it).  You may also call CVWMA at 340-0900 to speak with our team of customer service representatives.

Does my collection day change if there is a holiday?

On certain holidays observed by local, state, and federal offices the CVWMA curbside recycling and trash collection programs may be delayed one day for the remainder of the week. Click here for the 2016 Holiday Collection Schedule

How do I sign up for the free curbside email reminder?

Sign up to receive an Email Reminder the day before your curbside recycling collection.  To subscribe, click here to find your address in our database of eligible homes.

What do I do if my recycling isn't collected on the scheduled day?

Over 270,000 homes are provided with curbside recycling collection through CVWMA. Your recycling containers must be out for service by 7 am on your normal collection day. Collection begins at 7:00 am and may continue until 7:00 pm. Please be patient if the drivers drive past your home (or alley). Collection often occurs at different times on each side of the street.

If you are missed, leave your container(s) at the curb. Report the missed collection to CVWMA at 804-340-0900. Please do not email in a missed collection. If you are calling after business hours, leave a message and your request will be processed the next business day.



CVWMA wants to help you recycle. Let us know how we are doing!